Eliminate PBX headaches with 3CX IP Phone System!

Evolve your communications with 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VOIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to easily work remotely.

Key Features:

• Complete phone system - Provides call switching, routing & queueing
• Purchase cost dramatically lower than a traditional hardware PBX
• Scaleable - Unlimited extensions and phone lines. No proprietary expansion modules needed!
• Web based configuration & status indication - Easy phone system management!
• Unified communications - Receive voice mail via e-mail& see user presence
• Auto attendant (e.g. 1 for sales, 2 for support, etc.)
• Reduce long distance and inter office call costs
• No more expensive proprietary system phones - Use standard SIP phones
• Eliminate the phone wiring and make moving offices easier
• Easy call control, presence and extension management
• Click to Dial & Call Pop-up for Microsoft Outlook
• Receive & Make calls via the standard PSTN using VOIP Gateways or cards
• Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!
• Out of the box configuration for many VOIP providers, VoIP Gateways, Skype™ and IP Phones.

3CX has extensive technical support resources including manuals, forums, configuration guides and paid support options. 3CX Technical Support is available via our Support Portal for 3CX Partners (free) or with a 3CX Support package (Extra charge). Review our support procedures and pricing here. We also have a community forum in which you can obtain user to user support for our products.

IP Phone & Softphone Configuration Guides & Help

Step by Step configuration guides for popular IP phones & Softphones. If possible, we suggest using preferred or at least supported phones. These are phones that are extensively tested by 3CX and our support department are able to provide first level support on the phones too. IP Phone Help – Documentation, FAQs and How-to’s.

Preferred Phones

1. 3CXPhone for Windows - 3CX’ free Softphone. Provisioned or Manual
2. 3CXPhone for Android – for Android Smartphones. Provisioned or Manual
3. 3CXPhone for iPhone – for Apple iPhone, iTouch and iPad. Provisioned or Manual
4. Grandstream GXP2110, GXP2120, GXP2100, GXP1450 – Provisioned

Supported Phones

1. CISCO SPA 501G, 502G, 504G, 508G, 509G, 525G
2. Grandstream GXP 2000, GXP 2020
3. Polycom SoundPoint IP 320, 321, 330, 331, 430, 450, 550, 560, 650, 670
4. Yealink T20, T22, T26, T28
5. DECT - Polycom KIRK wireless server 300

VoIP Gateways & Cards

Step by Step configuration guides for VoIP Gateways, allowing you to connect 3CX to the PSTN. FAQ’s and How-to’s on configuration of VoIP Gateways can be found here.

Analog lines

1. Patton Smartnode 4114 – Gateway for analog lines (4 ports)
2. Sangoma A 200 – Internal card for analog lines (4 ports and up)
3. Grandstream GXW 4104/4108 – 4 port / 8 port for analog lines

E1 / T1 trunks & BRI lines

1. BeroNet BeroFIX (400/1600/6400) – Gateway or card for BRI and E1 ISDN connections in Europe
2. Sangoma A101/102 – Internal card for E1 and T1 connections in Europe and the USA
3. Patton Smartnode 4960 – Gateway for E1 and T1 connections in the USA & Canada

VoIP Providers

Fax

Firewall Configuration

Online Training

3CX Phone System Additional Services / Modules

1. 3CX Hotel Module
2. 3CX Multi Tenant
3. 3CX VAD
4. 3CX SIP Proxy Manager

Integrating 3CX with 3rd-Party Applications